Privacy Policy
Privacy Policy for Baobab App & Website
Effective Date: [25/11/2024]
Baobab (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Baobab mobile application (“App”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, do not use the App.
1. Information We Collect
We collect limited information from users when they interact with the App, specifically to ensure the functionality of our conflict reporting services.
- Anonymous Conflict Reports: Users can submit reports regarding conflicts or crimes in their community. These reports are collected anonymously and do not contain any personally identifiable information.
- Device Information: We may automatically collect certain information about the device you use to access the App, such as IP addresses, device IDs, and other diagnostic data to improve the App’s performance.
- Usage Data: We may collect data about how the App is used (e.g., app features accessed, time spent on the App), but this data is anonymized and cannot be linked to any individual user.
2. How We Use Your Information
The data we collect through the App is used solely for the following purposes:
- Conflict and Crime Tracking: Data from anonymous reports is aggregated and analyzed to track conflict trends in communities. This helps mediators and peacebuilders respond effectively to conflict situations without compromising individual privacy.
- App Improvement: Device and usage data help us enhance the performance, security, and functionality of the App.
3. Sharing Your Information
We do not sell, trade, or otherwise share personal information with third parties, except as follows:
- Conflict Mediators: Authorized conflict mediators may access anonymized reports for the purpose of conflict resolution. Mediators will not have access to any identifiable user data.
- Service Providers: We may engage third-party service providers to perform tasks such as hosting, security, or analytics on our behalf. These providers will only have access to anonymized or aggregated data and are bound by confidentiality obligations.
- Legal Requirements: We may disclose your data if required by law or in response to valid legal processes, such as subpoenas or court orders.
4. Data Security
We take the security of your data seriously and use industry-standard encryption protocols to protect all user information. Your profile and any personal data associated with the App are encrypted to prevent unauthorized access.
However, no system can guarantee absolute security, and we encourage users to take precautions to protect their own devices and personal information.
5. Data Retention
We retain conflict and crime report data for as long as necessary to fulfill the purposes for which it was collected, primarily conflict tracking and analysis. Anonymized and aggregated data may be retained indefinitely to help support long-term conflict mediation efforts.
6. User Rights
- Access: You have the right to request a copy of the anonymized data that you have submitted via the App.
- Correction and Deletion: Since we do not store personal user information, requests to correct or delete data will apply only to usage data and not conflict reports. You may uninstall the App at any time to stop further collection of data.
7. Children’s Privacy
The Baobab App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has submitted data through the App, we will delete the information promptly.
8. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review the privacy policies of any linked websites or services before interacting with them.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will notify users through the App or by other means to ensure you are aware of any significant changes. Your continued use of the App following the posting of changes constitutes acceptance of those changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:
[admin@sadra.co.za]